I enjoyed watching 7 Days Out, the documentary series from Netflix that shows the seven-day lead-up to big events. I hesitated to watch the episode about Eleven Madison Park. I used to work in fancy restaurants – not in New York, but in Los Angeles. Did I really want to watch a show about hectic stress?
Obviously, I did end up watching it. It was very much a trip back down my restaurant memory lane. The perfectionist FOH guy/gal, who never misses a thing. At one point, they check on the comfort level of the couch velvet, and that was TOTALLY a thing one of my previous jobs did.
The only thing I disagree about – at the end of the episode, the FOH guy goes on about how you can close your eyes in the middle of dinner service, and hear how good the shift is going. NO!!!! There is no difference. He was spouting nonsense. The only difference is if the dining room isn’t full = less noise. Also, less problems = FOH leader not flipping out, and not taking the time to close his eyes and bask in whatever the hell he thinks he’s hearing.